Excellent Products – Exceptional Service

The FörstAssist technical support team is there to back you up and give you assistance in the event of a mechanical issue or if you have a product-related technical question. Woodchippers have a hard life and sometimes things don’t always go to plan. When you buy Först you can be assured we are right beside you every step of the way and that’s what FörstAssist does well. Very well.

3 Year Warranty

Först was the first manufacturer in the industry to offer a 3 Year comprehensive Warranty. It’s a no quibble warranty too, we pride ourselves in that good old-fashioned customer service, and our 3 Year Warranty is part of that. As long as you purchase genuine Först service parts you can carry out your own servicing without invalidating the warranty. It’s straightforward, the way it should be.

Service Centres

If you are after servicing for your Först woodchipper get in touch with FörstAssist who can guide you to your local depot or approved service partner. Först has depots in Andover, Hampshire and Doncaster, South Yorkshire, and services the entire of the UK through a network of approved service partners. You are never too far away from a Först approved engineer, talk to us to find out more.

FörstAssist Team

James Wilford

FörstAssist Technical Advisor

01264 721792

Mike Taylor

FörstAssist Technical Advisor

01264 721792

Tom Lanaghan

FörstAssist Technical advisor

01264 721792

Gary Wheelband

Senior Technician

01264 721792

We are Först

What our customers say

Mike Johnson
2021-03-18
Brilliant machine especially for the size. Does everything as advertised. Great costumer service from the Först team. Would highly recommend!
Shawn Nellist
2021-03-12
Great service from the team. Very human, helpful and informative!
Geoff Walsh
2021-03-12
A great product! Very happy with the service.
Neil Bravery
2021-03-08
Best 750 kg wood chipper on the market by far
Leon Moynihan
2021-03-07
Excellent service, very proactive, friendly & professional from start to finish. Would highly recommend, it’s refreshing to deal with a company that actually cares about wanting to do business with you.
Adam Mason
2021-03-06
The first chipper I ever purchased brand new was from Forst. It was the 11th one of their production line. I had previously, owned and ran other models. This was some years ago. The service and back up by this company has been outstanding; they have often gone above and beyond many times. Since this initial chipper I have purchased 4 other brand new models from them. The machines are first class, with a standard 3 year warranty and the back up is second to none. Highly recommended. Anthony (ArB Tree Care Ltd)
AB
2021-03-04
We have owned several Forst Woodchippers, over many years and always found them to be quality bits of kit. The backup & after sales service has been and continues to be fantastic. I would highly recommend their people and products.
Neil Wilson MD Beechwood Tree
2021-03-02
Great service, great product.
Mark Gibbens
2021-03-02
First time dealing with Matt and the team at Forst, and honestly they were brilliant from the get go. Any issues or queries I had they were quick to email back, or to chat on the phone. I was amazed at how quickly they had got the machine out to me, And look forward to working with the team in the future.
Iain
2021-02-18